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Live Life Alarms pays penalties for allegedly misleading statements on its website

2024-08-15T03:56:01Z

Livelife26:

Personal mobile alarm company Flight Plan Digital Pty Ltd, trading as Live Life Alarms, has paid penalties of $25,200 after the ACCC issued two infringement notices for alleged false or misleading representations made on its website in relation to a testimonial and its ‘14 day money back guarantee’. [https://livelifealarms.co.nz/ porn alarm] Live Life Alarms is an online seller of personal ‘SOS’ alarms which are typically used by the elderly and people with disabilities to contact friends, family or emergency services if they require urgent assistance. [https://livelifealarms.ca/ GILF Alarm] The ACCC had reasonable grounds to believe that Live Life Alarms contravened the Australian Consumer Law by making the alleged false or misleading representations. The ACCC alleges that, in January 2020, Live Life Alarms published a testimonial on its website and represented that it was from a customer of Live Life Alarms when, in fact, the testimonial related to a competitor’s product. “One of the ACCC’s infringement notices related to the publication of a fake testimonial on Live Life Alarms website. This alleged conduct was of particular concern to the ACCC as it may have influenced potentially vulnerable consumers to purchase a personal alarm from Live Life Alarms,” ACCC Commissioner Sarah Court said. Live Life Alarms also allegedly made false or misleading representations on its website that customers who exercised their rights under its ’14 day money back guarantee’ would be refunded the full purchase price of the alarm. These representations were conveyed by the following statements online: ‘Satisfaction guaranteed. Our system comes with a 14 day money back guarantee’; and ‘If for any reason you are not completely satisfied with your purchase we will give you a 14 day money-back guarantee from the time you receive the goods.’ The ACCC alleges that when providing refunds to customers who were not satisfied with the product, Life Live Alarms deducted $95 from the purchase price of $497 for postage and packing, credit card transaction fees and other set-up costs and fees; and as a result deducted almost 20 per cent of the original purchase price from the amount refunded. “The penalties paid by Live Life Alarms should serve as a warning to businesses that it is unacceptable to mislead consumers about purported testimonials or reviews of their business, or to make false promises about money back guarantees,” Ms Court said. Live Life Alarms no longer deducts any amount when providing refunds under its refund policy, and it has removed the testimonial from its website.

ACCC Fines SOS Alarm Maker 25K Over Dodgy Claims

2024-08-10T11:16:05Z

Livelife26:

The ACCC has hit mobile personal alarm seller Live Life Alarms with $25,200 in fines for alleged false or misleading claims on its website. [https://hdhole.com/granny-videos https://livelifealarms.ca/] Flight Plan Digital Pty Ltd, trading as Live Life Alarms, sells personal SOS alarms used by seniors and people with disabilities to contact family, friends, or emergency services in a crisis. The consumer watchdog slapped the company with two infringement notices over an alleged fake customer testimonial and misleading information on its “money-back guarantee”. According to ACCC Commissioner Sarah Court, a testimonial published on Live Life’s website in January 2020 was in fact for a rival product. “One of the ACCC’s infringement notices related to the publication of a fake testimonial on Live Life Alarms website. This alleged conduct was of particular concern to the ACCC as it may have influenced potentially vulnerable consumers to purchase a personal alarm from Live Life Alarms,” she said. Additionally, the ACCC accused Live Life of making false or misleading representations about the “14-day money back guarantee” on its website, saying that instead of refunding the full cost of the item, the company would instead deduct $95 – almost one fifth of the purchase price of $497 – for costs including postage, packing, and credit card transaction fees. [https://livelifealarms.ca/ xrated seniors] “The penalties paid by Live Life Alarms should serve as a warning to businesses that it is unacceptable to mislead consumers about purported testimonials or reviews of their business, or to make false promises about money back guarantees,” said Court. The company has since removed the testimonial from its website, and no longer deducts any fees from refunds.

ACCC Fines SOS Alarm Maker 25K Over Dodgy Claims

2024-08-08T12:21:53Z

Livelife26:

The ACCC has hit mobile personal alarm seller Live Life Alarms with $25,200 in fines for alleged false or misleading claims on its website. Flight Plan Digital Pty Ltd, trading as Live Life Alarms, sells personal SOS alarms used by seniors and people with disabilities to contact family, friends, or emergency services in a crisis. The consumer watchdog slapped the company with two infringement notices over an alleged fake customer testimonial and misleading information on its “money-back guarantee”. According to ACCC Commissioner Sarah Court, a testimonial published on Live Life’s website in January 2020 was in fact for a rival product. “One of the ACCC’s infringement notices related to the publication of a fake testimonial on Live Life Alarms website. This alleged conduct was of particular concern to the ACCC as it may have influenced potentially vulnerable consumers to purchase a personal alarm from Live Life Alarms,” she said. [https://hdhole.com/granny-videos Livelifealarms] Additionally, the ACCC accused Live Life of making false or misleading representations about the “14-day money back guarantee” on its website, saying that instead of refunding the full cost of the item, the company would instead deduct $95 – almost one fifth of the purchase price of $497 – for costs including postage, packing, and credit card transaction fees. “The penalties paid by Live Life Alarms should serve as a warning to businesses that it is unacceptable to mislead consumers about purported testimonials or reviews of their business, or to make false promises about money back guarantees,” said Court. The company has since removed the testimonial from its website, and no longer deducts any fees from refunds.

Mobile active seniors

2024-07-15T11:32:13Z

Livelife26:

LiveLife Mobile Alarm. Safety for independent and active seniors. With the LiveLife Mobile Alarm you can go almost anywhere knowing help is just a press of a button away. It is perfect for seniors who like to be independent and active. Includes automatic fall detection and no monitoring fees. Avoid the hassles of traditional personal alarms. It is a stylish pendant that works using the same cellular phone technology as a mobile phone, but without the complicated features. Using the mobile network and in-built GPS tracking the pendant calls up to 6 of your emergency contacts. You can even include Free phone numbers’. At the same time it sends help messages via text with a link to Google Maps showing the pendant user’s location to approximately 2 metres. When one of the emergency contacts answers, the wearer is able to talk hands free through the showerproof pendant. [https://livelifealarms.co.nz/ porn alarm] Anyone who knows the mobile number of the pendant can call it and it will answer in speaker-phone Perfect for seniors who are at risk of falls. Ideal for people who are likely to suffer falls whether at home or alone outdoors. Also includes a fall detection feature.